Telesales executive average salary | UK Salary Information

Telephone salespersons

£23,180

£16,571

£21,435

£25,426

Jobs included

Sales adviser (telephone sales)
Telesales operator

Related professions

Sales and retail assistant
Retail cashiers and check-out operator
Pharmacy and other dispensing assistant
Car salesman

Job info

Telephone salespersons obtain, receive, process and record telephone orders for goods and services.

Learns about the product(s)/service(s) to be sold;
Telephones potential customers, explains purpose of call, discusses their requirements and advises on the goods/services being offered;
Quotes prices, credit terms and delivery conditions and records details of orders agreed;
Receives orders for goods/services by telephone and records relevant details;
Arranges despatch of goods and services, information and/or brochures to customers;
Maintains record of sales statistics, customers contacted and changes to customer details.

Entry requirements

Academic qualifications may be required. Training is typically received on-the-job, supplemented by short courses in practical skills. NVQs/SVQs in Selling are available at Levels 2 and 3.